About us

Who are we?

Mandiri Solution Sdn Bhd (MSSB) is a 100% Bumiputra owned company focusing the niche technology sphere referred to generally as interaction CRM (Customer relationship management).

As a reseller of Avaya’s contact center solution, Mandiri Solution is one of a few Bumiputra ICT companies whose core business focus is in contact center management (inbound and outbound), CRM applications and telephony solutions. As a company, Mandiri Solution strives towards help our customers our to improve interaction with their end customers to achieve high level of customer satisfaction as well as ensuring a steady revenue stream via prompt payment from customers.

Mandiri Solution consists of personnel who possesses up to 8 years of industry experience in the relatively young Malaysian contact center industry. The experience of our personnel extends from working experience with key Multinational corporations within the Enterprise Communication and Call Centre industry such as Siemens, Avaya and O’Connors Engineering.

Company Information

Company Name


Mandiri Solution Sdn Bhd



Unit No. 8-27, Level 8, Block A,
Kelana CentrePoint, No. 3,
Jalan SS 7/19, Kelana Jaya,
47301 Petaling Jaya,
Selangor Darul Ehsan

Telephone Number


+60 378057850



+60 378057855

Date of incorporation


7hb July 2006

Company Registration



Ministry of Finance Registration Code



010103   020101   020201   020601
020602   030101   030201   120401
210101   210102   210103   210104
210105   210106   210107   210108
210109   210201   210202   210203
220402   220501   221110   222001
222004   020302

(Bumiputera status)