About us

Who are we?

Mandiri Solution Sdn Bhd (MSSB) is a 100% Bumiputra owned company focusing the niche technology sphere referred to generally as interaction CRM (Customer relationship management).

As a reseller of Avaya’s contact center solution, Mandiri Solution is one of a few Bumiputra ICT companies whose core business focus is in contact center management (inbound and outbound), CRM applications and telephony solutions. We now also expand our services on networking, leasing, and ICT Security. As a company, Mandiri Solution strives towards help our customers our to improve interaction with their end customers to achieve high level of customer satisfaction as well as ensuring a steady revenue stream via prompt payment from customers.

Mandiri Solution consists of personnel who possesses up to 16 years of industry experience in the relatively young Malaysian contact center industry. The experience of our personnel extends from working experience with key Multinational corporations within the Enterprise Communication and Call Centre industry such as Siemens, Avaya and O’Connors Engineering.

Company Information

Company Name


Mandiri Solution Sdn Bhd



Lot A-07-08, Level 7, Block A,
Radia Office, Persiaran Arked,
Bukit Jelutong, Section U8,
40150 Shah Alam, Selangor

Telephone Number


+60 3500389708

Date of incorporation

: 7th July 2006

Company Registration

: 200601020426 (740179-T)

Ministry of Finance Registration Code



010103  020101  020201  020301  020302
020601  020602  030101  030201  120401
140301  210101  210102  210103  210104
210105  210106  210107  210108  210109
210201  210202  210203  220402  220501
221110  221502  222001  222004  220201

(Bumiputera status)